We purchase used phones directly from major carriers and manufacturers and then test, grade, and store the devices at our warehouse in Edgewood, New York.
The mix of inventory we purchase reflects recent consumer trade-in trends and the market demand expressed by our customers.
Testing and Grading
Our grading and triage standards are the strictest in the industry, so there are no surprises when you buy from us. All personal data is destroyed according to industry standards, after which we test all devices for functionality.
Following testing, all devices are cleaned, visually inspected, and graded based on our stringent cosmetic grading criteria.
Ten percent of devices are randomly selected for QC to ensure strict quality standards. (Read more about our testing and grading standards.)
Devices that are deemed unfit for resale are recycled responsibly and in compliance with industry standards for data destruction and environmental stewardship. Read more about our Environmental Health and Safety policy.